Are Electra products cruelty-free and environmentally friendly?

Yes, all of our products are cruelty-free and environmentally friendly!

Carmen is committed to ethical practices, ensuring that no animal testing is conducted at any stage of the product development process.

Additionally, we prioritize sustainability by using recyclable or biodegradable packaging materials whenever possible and striving to minimize our environmental footprint.

What makes Electra Online beauty products different from other brands?

Our products are crafted with all-natural ingredients, designed for mature skin, and are 100% cruelty-free and non-GMO. We focus on high-performance, multifunctional formulas that deliver visible results without compromising on quality or safety.

Are your products tested on animals?

No, we are proud to say that all Electra products are 100% cruelty-free. We never test on animals.

How long will it take to see results?

Results vary depending on your skin type and routine, but many customers report seeing noticeable improvements within 1-2 weeks of consistent use.

What is your return policy?

We offer a 90-day money-back guarantee. If you're not satisfied with your purchase for any reason, simply contact us within 90 days for a full refund.

How do I initiate a return?

To initiate a return, please reach out to our customer support team at support@electraskincare.com, and they will guide you through the process.

Can I cancel or modify my order after placing it?

If you need to cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request, but changes can only be made before the order has shipped.

How can I track my order?

Once your order has shipped, you will receive a confirmation email with a tracking number to monitor your shipment’s progress.

How do I apply a discount code?

You can apply your discount code during the checkout process. Simply enter the code in the designated box, and the discount will be applied to your total.

How can I contact customer support?

For any questions or assistance, you can reach out to us via our contact page or email us at support@electraskincare.com