Terms of Use
This website is owned and operated by ELECTRA ONLINE, LLC. By visiting our website and accessing the information, resources, services, products, and tools we provide, you understand and agree to accept and adhere to the following terms and conditions as stated in this policy (hereafter referred to as ‘User Agreement’), along with the terms and conditions as stated in our Privacy Policy. Please read these terms carefully before using our site.
1. Acceptance of Terms: By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this User Agreement. If you do not agree to these terms, please do not use our website. Your continued use of the site after modifications to this agreement constitutes your acceptance of the modified terms.
2. Responsible Use and Conduct: By visiting our website, accessing, and/or purchasing the resources, services, and products we provide (hereafter referred to as ‘Resources’), you agree to use these Resources only for the purposes intended, as permitted by: (a) the terms of this User Agreement, and (b) applicable laws, regulations, and generally accepted online practices.
Wherein, you understand that:
- To make a purchase, you may be required to provide certain information about yourself (such as identification, contact details, etc.). You agree that any information you provide will always be accurate, correct, and up to date.
- Accessing (or attempting to access) any part of our website by any means other than through the methods we provide is strictly prohibited.
- Engaging in any activity that disrupts or interferes with our website, including the servers and/or networks to which our website is connected, is strictly prohibited.
- Attempting to copy, duplicate, reproduce, sell, trade, or resell our products or website content is strictly prohibited.
- You are solely responsible for any consequences, losses, or damages that we may directly or indirectly incur or suffer due to unauthorized activities conducted by you, as explained above, and may incur criminal or civil liability.
3. Privacy: Your privacy is very important to us, which is why we’ve created a separate Privacy Policy to explain how we collect, manage, process, secure, and store your private information. Our Privacy Policy is included under the scope of this User Agreement. Please refer to the Privacy Policy for more details.
4. Payment: You agree to pay all applicable fees and taxes related to your purchases. All fees are in US Dollars and are non-refundable except as required by law. You are responsible for providing accurate billing and contact information.
5. Refunds and Returns: We want you to be fully satisfied with your purchase. If you are not completely happy with your product, we offer a return and refund policy subject to the following conditions:
- Refund requests must be made within 90 days of purchase.
- To be eligible for a refund, the return must be accompanied by all original components.
- You must return the original bottle(s) to process the refund. Refunds will not be issued for products that are not returned or are returned partially.
- Customers are responsible for the shipping costs associated with returning the product.
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
6. Limitation of Warranties: By using our website, you understand and agree that all Resources we provide are “as is” and “as available.” This means that we do not represent or warrant that:
- The use of our Resources will meet your needs or requirements.
- The use of our Resources will be uninterrupted, timely, secure, or free from errors.
- The information obtained by using our Resources will be accurate or reliable.
- Any defects in the operation or functionality of any Resources we provide will be repaired or corrected.
7. Limitation of Liability: Under no circumstances shall ELECTRA ONLINE, LLC or its affiliates be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of or inability to use our website, even if we have been advised of the possibility of such damages. Any claim against us shall be limited to the amount you paid, if any, for use of products and/or services.
8. Testimonials and User Submitted Content:
- All testimonials on ELECTRA ONLINE, LLC and affiliated sites represent the factual viewpoints of those who submitted them. These testimonials may not reflect the typical or expected results for all customers.
- Information provided to us by others, including testimonials, product reviews, and social media posts, is in no way endorsed as fact or verified by ELECTRA ONLINE, LLC. These statements often reflect individual experiences and should not be taken as typical or guaranteed outcomes.
9. Media Usage and Consent: By submitting reviews, testimonials, or other content, you grant ELECTRA ONLINE, LLC a perpetual, irrevocable, worldwide, royalty-free, exclusive license to reproduce, modify, adapt, translate, publish, publicly display, and distribute such content.
10. Intellectual Property: All content on this website, including text, graphics, logos, images, and software, is the property of ELECTRA ONLINE, LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or display any content from this website without our prior written consent.
11. Governing Law: These Terms of Use shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflicts of law principles. Any disputes will be resolved in the state and federal courts located in Florida.
12. Changes to Terms: We reserve the right to update or change these Terms of Use at any time without prior notice. Your continued use of our website after any such changes constitutes your acceptance of the new terms.
13. Contact Us: If you have any questions or concerns about these Terms of Use, please contact us at:
ELECTRA ONLINE, LLC
1210 Washington Ave, Ste 250
Miami Beach, FL 33139-4657
Email: support@electraskincare.com